04/11/2022
JOB SUMMARY:
As the Slot services representative you will be responsible for the picking and in all slot areas of the casino. This position will also support the players club, providing customers information about the players club and to issue new cards, comps, etc.
MINIMUM REQUIREMENTS:
1. Kindly brief experience in handling cash.
2. At least 21 years of age due to gaming laws.
3. Basic knowledge of S.D.S., or Casino Market Place is a plus, Not Compulsory.
4. Position requires responding to common inquiries and/or complaints from guests.
5. Ability to deal with inebriated customers with patience.
6. Position requires registration with the Gaming Control Board.
JOB DUTIES:
1• Observe all activity within assigned areas helping with instruction and advice to slot players on machine functions and payouts.
2• Identify jackpot transactions, process and complete them promptly, accurately and with a high degree of service.
3• Able to handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations that require the attention of supervisory personnel.
4• Assist customers with casino promotions, change, jackpot payouts, slot machine issues with tickets.
5• Work in the Player's Club signing up and issuing new or replacement cards, access current customer account information, answer questions regarding points, comps, or club credits.
6• Relay casino promotions and issue comps and coupon to customers.
7• Issue comps and coupons for our vendors.
Benefits
401K, Dental, Medical, Other, Vacation, Vision
Description of Benefits
1) Medical/Dental/Vision - Must average 30 hours per week to be eligible. Hourly Team Members are eligible 1st day of the month after first 60 days. Salary Team Members eligible 1st day of new month after hire.2) Matching 401(k) - $0.50 for every $1 up to 4%.3) Provides department uniforms.4) Team Member referral program offers $125 if referred person completes 90 days and $250 if referred person completed 1 year.5) 90 Day and Annual reviews.6) Team Member recognition events: Team Member of the Month/Year, etc
