10/06/2026
Looking forward to heading along next week!
Now more than ever we need to support our hospitality industry 🙌🏼
If you are in hospitality & can spare some time Tuesday 16th click the link and hear from some incredible people!
Owning a hospitality business is one of the toughest industries to be in right now. This event is an opportunity to hear from our panel of hospitality experts on the key pillars to success in an environment that is putting in more and more pressure every day, with plenty of time to ask questions and get the tools you need to build a strong business foundation.
The Customer: Creating the Return Customer, Secrets to Success, Setting Benchmarks, Seeing the Business through the Customer POV, The Theory of Touchpoint, Training Staff
Your Staff: Labour: How to Recruit Staff, How to Retain Staff, Staff Enrichment
The Numbers Game: Digging Down Data, Spend per Head, COGS, Wastage, Local Produce
Taking 2 hours out of your week to gain knowledge and arm yourself with the tools to create a stronger business is time well spent, and an investment that will bring countless returns in years to come.
Panellists:
Dan Cronin - Western Hotel,
Alicia Linley - former owner Mitchell Harris Wine Bar, Chair of Ballarat International Foto Biennale
Irene Begini - Carboni's and Carboni's Next Door Italian Deli & Pasta
Simon Coghlan - The Buninyong Hotel
Facilitated by Richard Cornish
Book here: https://www.commerceballarat.com.au/event/excellence-under-pressure-hospitality-industry-chat/