30/01/2026
Morning all, just to make you all aware, our fridges and freezers are fully operational again. All the damaged pipework has been replaced and contractors have secured them fully so this won't happen again.
Also, I've heard from a number of customers that when they try to contact the store, they end up speaking with a call centre and don't get the service they're after. Let's cut out the middle man, any issues you have, whether it be complaints, compliments, suggestions, etc, please contact me direct as you will get a resolution a lot quicker instead of being passed from pillar to post, just for it to come to me in the end anyway.
My email is [email protected], or if you prefer to call, contact, 01915292032 and press 9 when the automated options are given. 9 will not be listed, but it will get you direct to the store where you will speak immediately to myself or one of my management team. Hope this helps, thanks as ever, Carl