12/05/2022
We are sorry that we are not only out of product, but lacking in communication as well.
As we mentioned in a previous post, last spring the building with our commercial kitchen in it was unexpectedly sold and we were forced to find a new location to mix our Hot Chocolate. After much searching and discussion, we decided to change to a co-packer and the search began. This took longer than expected but we found a great company to work with. Taking our small batch hand mixed recipe and transferring it to a large, automated mixing process and getting the same signature taste is still a work in progress. Supply chain issues continue to be a problem in sourcing ingredients for many companies including ours. We hoped to have product back in stock by December, but it's become painfully obvious that isn't going to be possible this year. We want it right or we just do not feel we can sell it. It has to taste like the Tickettyboo that we know and love.
So sadly we had to back out of Victorian Country Christmas this year.
We apologize for the lack of communication and are very sorry for not replying to the overwhelming amount of emails we have received. We can't thank you enough for hanging in there with us. Looking forward to having Tickettyboo back on our site sometime in 2023!
We hope your holidays are tickettyboo!
Pam, Janeen and Vickie
The 3 Sisters of Tickettyboo Hot Chocolate