06/17/2026
** 6/18/26 8:00 a.m. UPDATE **
Internet service for Waynesville was fully restored at approximately 10:00 PM last night. Thank you to the BTC crews who worked so hard and diligently to get it restored as quickly as possible!
If you are still experiencing any service issues, please contact our Customer Service team at 912-462-5111 so we can assist you.
Thank you for your patience and understanding while repairs were being completed.
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📢 Temporary Internet Outage – Waynesville Area
We are currently experiencing a temporary internet outage affecting customers in the Waynesville area. The outage was caused by a third party accidentally cutting one of our fiber lines while digging in the area.
Our technical team is aware of the situation and is actively working to repair the damage and restore service as quickly and safely as possible. We understand how important your internet connection is, and we sincerely apologize for the inconvenience.
As a reminder, always contact 811 before you dig. Having underground utilities marked prior to excavation helps prevent service interruptions and keeps everyone safe.
Thank you for your patience and understanding while our crews work to get everyone back online. We will provide updates as they become available.
